John H.

My experience with Chetu was very positive and these are some of the reasons why:
Daily progress reports (written and bulleted), weekly team meetings, a project manager, and a developer are all included at a low hourly rate. I would venture to say that their quality and price are unmatched. The skillsets we had access to through Chetu were very impressive, and the rate was beyond reasonable.

What you should know about Chetu's business model:
Once you start an engagement with Chetu, the meter continues to run until you disengage. This isn't so much a critique or a negative as it is an observation. You need to give them two weeks' notice in order to stop the meter. So, you should have a solid spec before signing up with them to get the best value.

Recommendations to others considering Chetu:
Draft a solid specification for the project you have in mind to ensure that the development resources are focused on developing the whole time of the engagement. Don't sign until you are ready. You should have the entire project scoped out thoroughly. Then, review the spec with your project manager from Chetu to ensure they understand your requirements.

Chetu designed and deployed a whole new website for my company. This is a complex website with API calls to Avalara for sales tax, UPS, FedEx and USPS for shipping, and it is also integrated with our payment processor and our ERP system. The e-commerce platform is nopCommerce. The website is mission-critical. Chetu redesigned the look and feel, and they also added significant new functionality.

I literally just submitted my order and it looks incorrect but I can't do anything because this stupid box popped up. Go away

I wrote to this company at the email address given on their site and got zero reply. I was asking for help understanding which orifice I needed. Then I wrote again and pointed out that I needed an answer in order to buy the parts from them. Nothing. So, against my better judgement, I just ordered three orifices and paid via PayPal. About two weeks go by with no order acknowledgement and no email and no orifices. Finally, last night, I get an email saying they are going to ship my orifices in the morning, but that I never specified how I wanted the orifices drilled. So I resent my first two emails that described exactly what I needed and sort of pointed out their lack of customer focus. Well, biy did I push someone's buttons. Jason wrote me back the most unprofessional rant that I have ever seen. This man is literally unstable. Avoid at all costs. These people are terrible to deal with. Go anywhere else.

John Hoarty