I sent two phones (Samsung Y and Nokia C3-01) in excellent condition. I was offerred a good price £38. Firstly they said they had not received them. Then admitted they had but only offerred £16. I did not accept this offer. They sent a cheque for the reduced amount which I rejected. I requested the return of both phones. I have had no contact fro this fim after sending over 20 emails. I have not cashed their cheque as I consider the offer to be derisory. Avoid this company at all costs. I now wish I had given the phones to a charity organisation.