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John D.

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1 Review by John

Central Vacuum Stores

  • Central Vacuum Stores

“Poor customer service and communication”
12/12/20

The company takes payment up front by immediately billing credit card, but does not provide products in gives no shipping information. Fails to respond to emails, calls and voice mails. This smells of scam. VMs state that they are having supply chain issues, yet they market full boar without any regards to stock availability. At Christmastime this is a recipe for horrible customer experiences. Next week I will look at filing a BBB complaint.

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