They use to be good, but this year and last year were a complete disappointment. There was no honey glaze on it at all which was their signature topping, now it's just an over smoked ham. I will say it was tender the first time we slice some off and heated it as instructed, but for the price I could have picked up 2 ham's from Ralphs that would have been better, even have a little extra money for other things. It may be because this was out of the Ventura business, not really sure but we will not be ordering again from them. My wife emailed them letting them know and they never responded at all, horrible customer service to top it off. Sorry not sorry, I work hard for my money and it will not be going to them next time.