Joe W.’s Reviews of BatteryHop & more

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BatteryHop

Computer Accessories

“BBB needs to know your complaints!”

7/24/17

• Updated review

As a follow up, I received an email that the battery charger I had ordered was being shipped AFTER I had already contacted them and told the rep via email to cancel my order and refund my credit card, they went ahead and shipped the charger anyway! I talked to a "Francis" on the phone today and he has to send me a return shipping label, then when they receive the charger they will refund my credit card. What crock of poop! I'm taking it to the BBB, this company needs to close immediately!

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“Terrible Customer Support and Management”

7/19/17

• Previous review

This is the "worse" on line vendor I have purchased from! I ordered a battery and a charger in June and about 10 days later the battery shows up, but no charger. I email the company and a rep sends me the tracking number of the package that contained only the battery which I had already received! Stupid! Then I call and a rep tells me it will ship in 3-4 business days and I will receive a shipment confirmation. A week later and nothing! No email, no charger, nothing! But they still charged me the fill amount! I emailed them today to cancel the order on the charger and to refund my credit card and and they want me to return the charger, problem is, I haven't even received it yet! These people are no very intelligent. Do yourself a favor and buy from a reputable vendor like B&H or Amazon! Also, any reputable company will NEVER charge your credit card until your order has been shipped!