Purchased a clothes washer from home depot, they delivered it, set it up and when they where asked to move the old unit, they said "you didn't pay to have it moved!"
Was left in front of the new washer! WOW!
Ordered, Received broken item, contacted them with no reply, complained to paypal then banggood replied and said they wouldn't send me a $1.00 switch (for me to fix) unless I dropped my complaint with paypal. Still waiting, (it's been two months)!
We are sorry for any inconvenience we caused.The expected delivery time is 7-25 business days. Since there are many uncontrolled factors like weather, customs and so on will affect the efficiency of delivery, also, the logistics information will be delay to updated sometimes. But we can promise that we will pack your package well and ship it as soon as possible after you paid.And we are kindly inform you that we have a return policy for all possible circumstance.We will give you several solution to select when we confirmed your problem, not just return it to fix.We have customer service online for 24h, if you have any emergency or need any help, please contact us: http://www.banggood.com/Contact-Us_hi111
Best regards,
Banggood Team
Joel Has Earned 7 Votes
Joel M.'s review of Banggood earned 6 Very Helpful votes
Joel M.'s review of Home Depot earned a Very Helpful vote
Dear Joel M,
We are sorry for any inconvenience we caused.The expected delivery time is 7-25 business days. Since there are many uncontrolled factors like weather, customs and so on will affect the efficiency of delivery, also, the logistics information will be delay to updated sometimes. But we can promise that we will pack your package well and ship it as soon as possible after you paid.And we are kindly inform you that we have a return policy for all possible circumstance.We will give you several solution to select when we confirmed your problem, not just return it to fix.We have customer service online for 24h, if you have any emergency or need any help, please contact us: http://www.banggood.com/Contact-Us_hi111
Best regards,
Banggood Team