Joe D.

* is the account manager that sold me the advertising service and is listed as my account manager on my non-legal binding contract/email. I've called the business numerous times and asked to speak to Lauren and again at the end of our conversation for * to return my call. I've asked to revisit our initial conversation with * and I'm being avoided even through emails. As a paying customer, *, the Support Team or an acting manager should reach out me. It's been over two weeks and * still hasn't reached out to me with my legitimate concerns.
I overly expressed to * that I need to work in the ETX area closer to my home and family and it wasn't going to be an issue and selling ad services out of my requested area is an unethical business practice. My first comment with * from day one is that I didn't want to travel to the Dallas/Fort Worth area and the conversation should've stopped there, instead she was eager to take my credit card information over the phone, knowing the consequences. I reside in Tyler, not in the Dallas/ Fort Worth, Louisiana, Wichita Falls, Austin or the Houston area where 99% of the leads are coming from.
The leads are not quality, I noticed extremely poor quality leads very early on and they never got better. I've been in business a long time and know quality when I see it. Here's a perfect example from this week! One from Louisiana (? What?) and one from Austin, TX, (? 4 hours away?) and another for the state of Kansas. Why travel 5 hours each way knowing there are weddings happening closer to my home? * assured me my area was for the East TX area and assured me that the advertising service would be a great investment. Not a single conversation with a prospective client, not a single booking and not a single dollar. Upon further investigation after my legitimate concerns, I found many others like me feeling scammed by this company with no quality leads whatsoever to help their business in any way. I wish I would've done more research before I contacted this business (TheKnot & WeddingWire)
They currently have a 1.5 out of 5 stars on the BBB, TrustPilot, Yelp and etc. This is a true reflection of the company and a really bad investment on my end!

*Personal information redacted by admin

* is the account manager that sold me the advertising service and is listed as my account manager on my non-legal binding contract/email. I've called the business numerous times and asked to speak to * and again at the end of our conversation for * to return my call. I've asked to revisit our initial conversation with * and I'm being avoided even through emails. As a paying customer, *, the Support Team or an acting manager should reach out me. It's been over two weeks and * still hasn't reached out to me with my legitimate concerns.
I overly expressed to * that I need to work in the ETX area closer to my home and family and it wasn't going to be an issue and selling ad services out of my requested area is an unethical business practice. My first comment with * from day one is that I didn't want to travel to the Dallas/Fort Worth area and the conversation should've stopped there, instead she was eager to take my credit card information over the phone, knowing the consequences. I reside in Tyler, not in the Dallas/ Fort Worth, Louisiana, Wichita Falls, Austin or the Houston area where 99% of the leads are coming from.
The leads are not quality, I noticed extremely poor quality leads very early on and they never got better. I've been in business a long time and know quality when I see it. Here's a perfect example from this week! One from Louisiana (? What?) and one from Austin, TX, (? 4 hours away?) and another for the state of Kansas. Why travel 5 hours each way knowing there are weddings happening closer to my home? * assured me my area was for the East TX area and assured me that the advertising service would be a great investment. Not a single conversation with a prospective client, not a single booking and not a single dollar. Upon further investigation after my legitimate concerns, I found many others like me feeling scammed by this company with no quality leads whatsoever to help their business in any way. I wish I would've done more research before I contacted this business (TheKnot & WeddingWire)
They currently have a 1.5 out of 5 stars on the BBB, TrustPilot, Yelp and etc. This is a true reflection of the company and a really bad investment on my end!

*Personal information redacted by admin