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Tmobile is absolute garbage. Overcharged the shtt out of us. Then promised to correct the bill over a month ago. Never corrected it. I've contacted customer service dozens of times and had repeated promises that it would be corrected. Last night they said not to worry and our service would not be interupted since I have said I am not paying the bill until it is correct. This morning our service was disconnected and even more additional fees added for the service disconnect. They asked me to pay the full amount to restore service now. This has been the worst service I've dealt with from any cell service. Complete bullshtt.
Tip for consumers:
Stay away from them. They make tons of promises and never follow through. Then add more charges that they end up forcing u to pay to keep service.
Products used:
Phone service
My card has been messed up for over 4 months. Can't use it, can't add funds to it. Customer service just keeps going in circles saying they are working to get it fixed. 4 MONTHS. THIS COMPANY SUCKS! I've been with them for about 6 years now. They started out great. But now there's hidden fees everywhere. The rates at which u trade aren't true to market rates. There used to be some alright perks with the card but those are pretty much gone now. Theres far better companies now.
Tip for consumers:
This company is going to tank. Stay away from it.
Products used:
None anymore. Was great for trading and using as a debit source but that's out the window now.
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