I sent them several items and their first offer was $2300, felt that was low and called immediately to decline. They immediately offered me an additional $700 and I still declined. Said they would process and mail back. The next day they sent 3 more offers going as high as $3900. I still declined and a week later they are finally mailing back my items and hopefully they are all there! If they had been fair and honest they would have offered me the $3900 initially.