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Nice website. Easy to shop.
Eric Andersen. He was great.
Good price and availability.
The Roman Shade I purchased and received was the wrong style, color and material. It wasn't easy to contact customer service either. Once I emailed their "SocialCare" rep and wrote a review on sitejabber, however, I got a timely and satisfactory resolution to my concerns. I was very pleased to finally have contact with the right rep and that they were apologetic and extremely helpful. Mistakes and problems will always happen but how they took care of it that made all the difference. Special thanks to Lauren who really took care of business!
Joan C.'s review of AmericanBlinds earned 4 Very Helpful votes
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Hello Joan! I'm so sorry to hear you had such a frustrating experience due to these quality issues and long production times.
I also apologize for the confusion on where your product was manufactured. We work with several factories in the US and overseas to provide the highest quality and best selection of products however, I'm glad to see our customer service team was able to help set up this return for you under our 30-day Satisfaction Guarantee! If you have any additional concerns please feel free to reply to my current email responses to you and I can absolutely help further! -Lauren A, AmericanBlinds.com Social Care Team