joy s.

Same as everyone else below, however I wish I saw these before i ordered. Web site seems legitimate and jewelry looks expensive and pretty, so you do believe someone is actually "making" your jewelry "just for you". I refused to pay almost 50$ for shipping after spending 115$ on a bracelet. It said 3-5 days to make, then 7-10 days for shipping. This items was for a special birthday gift, along with the above I had plenty of time. When I contacted customer service about the delivery, the response was immature and rude. Blamed me for not using there DHL EXPEDITED SERVICE. And offered that to me at this time, which means my jewelry was ready but being held by them until it reached the specific day to ship. I believe this is criminal business behavior. As of this letter I still haven't received my item. I didn't realize there are no returns just exchanges. Exchanges for what? More bad service? I bought my item from there website however I will report them to Amazon and any other
Companies I can that carry this brand of jewelry. I believe another reviewer that this company is a SCAM. When my item gets here I have a friend that's a jeweler and I will have it examined for quality. I'm so sorry I didn't see this site first.
Stay away from Lizzy James Jewelry.