J J.

Found the exact lamp I was looking for at a lesser price. Chose the "open box" option.

When I entered my zip code into the "Zip Code" field, I then hit, the "next" button, thinking I had finished entering the required information. However, an error message on the page appeared and kept telling me to "Enter City and State". Problem was there were no "City and State" fields to enter any information! They didn't appear until I entered the zip code -twice! You need to have separate fields of "City and State" alongside the "Zip Code" field - just as every other website does - or change your algorithm so that when the zip code is entered, the city and state automatically populate - one or the other.

Joss & Main needs to take a page out of Amazon's book as to how to make for an easier checkout. This was my first order with your company and not a particularly nice experience. I hope this isn't a "red flag" of sorts... Oh, and don't get me started on trying to log onto your website... Again, take a page out of Amazon's book. I like Joss & Main's merchandise but the store needs to improve its information submission/checkout pages.