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Jim G.

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Total Points
101
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1

1 Review by Jim

Newegg

  • Newegg

“Useless customer service”
6/9/20

IF you buy from them, pray that you never have to return it. I'm on day 10 AFTER they received my return and are still attempting to process my store credit (which I stupidly requested). All their CS agents are ignorant liars who can't comprehend their own companies returns policy. I wish zero stars were an option because one star for them is beyond generous.

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  • 62.1K Views
Helpful  (21)
Thank you
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Newegg S. – Newegg Rep

Hi Jim,

We would like to apologize for any troubles you had as far as receiving proper assistance with your return. Please feel free to email our team at
wecare.service@newegg.com with your order information and we'd be happy to look further into this for you.

Thank you,
Ilene [Newegg Support]

Jim Has Earned 21 Votes

Jim G.'s review of Newegg earned 21 Very Helpful votes

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