Returned an item after trying it on and deciding against it. It literally went right back in the box. I received an email saying that it will not be returned due to the dress being unsaleable. I called and they said it smelled like perfume. How could it? I just tried it on. Then I received a phone call to tell me that they will not be returning the item. I questioned it again. Charmaine, the customer service rep that called, said they willnot change their mind. I asked her to go get the item and smell it. It didn't smell when I sent it back. She was quite snotty. I asked for the president of the company's name, which she couldn't tell me. It seems like this is their way they treat returns after reading the reviews. This is fraud and unacceptable!