This company is a total sham! I purchased tickets six months before my event for specific seats. I never received the official tickets, only to be called a week before and told that those seats are not available and that they were gonna "upgrade me. The upgrade was not satisfactory due to being seven rows back versus front row 2nd tier and they would not budge. I was stuck between a rock and a hard place because the event was sold out. I have never been more disappointed and had the worst customer service. I will never go through them again and plan on taking legal action! These people should not be in business!