J F.

The first time I ordered print cartridges, there was no problem. The second time I ordered them, they were defective. I sent them back and had to wait several weeks before the return was acknowledged, and then several months before a refund was issued. I didn't want to waste the refund, so I ordered more cartridges and they were defective again. I'm not even going to bother sending them back this time because it's just a waste of time. Sometimes you can get lucky and the cartridges are fine, but the refund/return policy is absurdly inconvenient and and horrible waste of time. Don't bother!