It took 1 week to deliver within the US. (I typically get anything in 3 days)
The box was beat up and had labels removed, obviously it was sold to someone else before. I bought something "new."
The part in the box was not the right part, but the box was labeled as the part I needed.
I found that out after I completely tore the car apart.
Then, I tried to get customer service. I wrote the email that they had written to me, but it stated that they did not receive emails.
I went to their website and got a phone number, but it said that I had to use their ticketing system.
The ticketing system is down.