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Jessica H.

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1 Review by Jessica

Travelzoo

  • Travelzoo

“Untrustworthy: refused to provide full refund when vendor unilaterally cancelled the trip”
9/15/20

We had a horrible experience with Travelzoo after we booked an expensive charter boat advertised by Bridge Bay of Shasta Lake advertised on Travelzoo which unilaterally cancelled our trip one day before we planned to depart and Bridge Bay refused to provide us with any refund. Travelzoo only offered to provide a partial refund. This is not only an unfair business practice, it is entirely unscrupulous, misleading, and a breach of contract.

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Helpful  (11)
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Travelzoo C. – Travelzoo Rep

Hi Jessica,

Thank you for sharing, I'm very sorry to hear about your experience. I'd like to have my team review this again; however, we don't have enough information to assist. Please call our Customer Service Team at 1-877-665-0000. Agents are available Mon - Sun, 9am - 9pm ET.

Regards,

Delrae

Jessica Has Earned 11 Votes

Jessica H.'s review of Travelzoo earned 11 Very Helpful votes

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