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We ordered or Save the dates and they came out perfect! I love the quality of work. We are planning on doing our invites with them as well and I have no doubt we love it too.
I ordered 1 invitation and 1 rsvp card as a sample to see if I liked the quality of work. I ordered them on Jan 4th and they shipped Jan 11 and I still have not received them. I email them Feb 1st asking where it is and they said they couldn't track it until Feb 3rd as it would be considered lost in transit. Feb 3rd came and my order did not arrived. I decided I would just email them to cancel the order and get a refund and still no response from them.
I should of checked on reviews of this company before. Look how many people you frustrate and disappoint! This is for my wedding and I cant take the chance for my invites not coming on time, thank god I just ordered samples first! You should really be able to send the order in the estimated time frame you provide! I ordered my save the dates from Minted and although they are pricier I know my stuff will come on time and the quality will be there, so they can have my 500 dollars instead! I will never order from this company again and be sure to tell all my friends who are also getting married to not order from here!
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Hello Jessica,
We are truly sorry you did not receive your sample order in the promised timeframe, and this is definitely not the type of service we want our customers to have. I do see you have been in touch with our support team, but we will be reaching out with another email to see how we can make this right.
Best Regards,
Amanda
Zazzle Customer Support