I was hesitant at first but I wanted to get my Canon G10 fixed. I found some good reviews online and shipped my camera to them. In a few days they called me and told me they had my camera fixed and wanted to know if I would like to get my flash replaced since it was showing some signs of arcing. I agreed and within a couple of days I had my camera in hand. They fixed and tested my lens and flash, cleaned the camera, and even updated the firmware. I was impressed with the person on the phone too. There was no pressure and he completely explained the whole process and seemed very knowledgeable about the camera. I would highly recommend them to anyone.