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Jerry L.

1 Level 1 Contributor
  • 4 Reviews
  • 12 Helpful Votes
  • 0 Thank Yous

Experience: Society, Computers & Technology, Business

Member since November 2019

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4 Reviews by Jerry

100'S OF NEGATIVE REVIEWS ON FACEBOOK. Millions of package taking over 2 weeks to deliver.My package sitting at this distribution center and tracking states in transit for 5 days. The next transit point Otisville USPS is only 31 miles away. I realized that there is a pandemic but the USPS delivered my packages in 3 days in NYC and NY State and they were harder hit. I would walk faster. Extremely poor service and a disgrace for the USPS. The USPS Postmaster in Allen Park, MI NEEDS TO BE FIRED!
I live in Middle Township, NJ and the USPS on Route 9 is the best USPS I ever have dealt with. The staff is very knowledgeable and very helpful. The building is very clean and organized and if a line forms they always get extra help to make your wait time as short as possible. The mail carriers are also excellent. If I ever have a problem they are quick tom solve the problem. I dealt with other USPS places and the workers and Postmaster are usually very rude and unhelpful on problem and mistakes that they caused.
I am a very good customer of Macy's. I ordered a few items for xmas and 2 of the items were returned because they were damaged in transit. Both item were shipped in a plastic bag with no protection whatsoever. This has happen in the past and I must say it happens with most retail companies. The people that work at these organizations are improperly trained or really just do not care.The cost of shipping the items back and forth is expensive not to mention the loss incurred by the damaged product. I never received my credit back after the item was returned and the Macy's site acknowledges that they have received the item back. Well after speaking to 3 different people who work in another country and have no grasp of the english language, it been 3 weeks and still no refund. Macy's will eventually go out of business because they have no idea on what they are doing. Poor customer service and poor training of their employees is actually costing them more money than they are saving by having outside company handle their business affairs. Attached is a photo of a cookware item that was shipped in a plastic bags without any protection and they expect that the gorillas at Fedex and UPS will handle each item with tender care. Then every month you get survey asking you on how they did but never responding to your comments. Like they really care!
I been shopping at Shop-Rite for years. Always problem with checkout prices and rude cashiers. I had a disagreement over a coupon with cashier and manager was called. I was treated very poorly. I was trying to explain to the manager what happened and he told me " you can leave". Manager had no skills in dealing with a customer. I never go back to that store. Must be the worst place to work all employees rude, miserable and the store is dirty and not merchandised very well when compared to other Shop-Rite stores. Poor management makes poor employees. Manager should be fired. Store is in Rio Grande NJ.

Jerry Has Earned 12 Votes

Jerry L.'s review of uspsancamilo.com earned a Very Helpful vote

Jerry L.'s review of ShopRite earned a Very Helpful vote

Jerry L.'s review of Macy's earned 7 Very Helpful votes

Jerry L.'s review of US Postal Service earned 3 Very Helpful votes

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