Jeremy K.

I was looking for promo codes for my local cannabis dispensary and CouponBirds advertised several I could use that were all active. When I went to see them the CouponBirds website kept nagging me to install their app to save even more and that they could apply all coupons at check out.

Not only is their Chrome app questionable at best, but it turns out they didn't know anything about the store I was looking for. They basically lie about deals they can get you to install their app. I very strongly feel they got something going on with their website that will just tell you they have promos for anything you're looking for.

Not working CouponBirds, especially when I discovered about a dozen "different" websites that all advertise the same thing, nag you to install their app and the websites look identical to the rest. I feel like this is probably just one company ripping people off.

Our local cell coverage got significantly worse as soon as T-Mobile merged with Sprint. There are dead spots in town that were never there before. Complaints went ignored.

Recently the back of my Mother's Note 9 has started to peel off. I glued it with super glue for awhile, but now it's almost coming completely off. I went to Sprint.com (now T-Mobile) and attempted to file an insurance claim online. As it turns out, after the merger, you can no longer file insurance claims online and they require that you go to a physical store.

The nearest store is almost an hour away and we do not have reliable enough transportation to do that. Sprint/T-Mobile did not care, they told me I had three choices, buy a new phone, go to a physical store or close my account.

This really upset me, it felt like T-Mobile was trying to force me to either buy a new phone or just close out my account. And why not? Why would they wanted Sprint customers who already have phones as customers unless they get them on the hook leasing a new phone? Making it harder to use their insurance just makes easier to try and get customers to buy a new phone. Oh and insurance is mandatory.

I talked with my Mother about it and she says she'll just buy a new phone. I got back and talk to another employee and explain everything so far and then tell them, we are interested in buying a new phone, but want to know if we can get some sort of discount, we have been Sprint customers for over a decade now.

I was blown off and told what my options were again, they didn't even acknowledge my question. Frankly it made me feel like I was talking to a bot/AI instead of a human.

So I help my Mother buy a new phone, she has to trade her old phone in, big surprise there. We get her all set up, I even pay for overnight shipping. Half an hour later I get an e-mail informing me that we were also going to be charged a new device set-up fee, even though it's for an existing line and I will be the one who has to screw with the phone when it comes in the mail.

What a slap in the face. That's not the best part, the best part was at the bottom of the e-mail (I've included it), it say's: The Sprint customer promise: Transparency, tenure matters, expanded service, access to our best benefits, support you deserve.

It's almost funny that after all of this, they have the audacity to print something like that. If T-Mobile weren't one of three service providers in town, I would have closed the entire account today. As is, I ended up closing out any non-essential lines and will be shopping around until I find something better, more reliable and trustworthy.

Dreamy Vapor Co is a web business that mixes and sells e-juice for smoking vapors. They had a rather big sale and I order a large, bulk order from them, in the form of sampler packs.

It has been two weeks now and I still have not gotten my order. They have completely ignored my e-mails and there is no phone number listed anywhere on their webpage. A post complaining to them on Facebook was ignored and then deleted.

Highly unprofessional.