Jenny J.

We recently purchased a Whirlpool fridge, washing machine, and dryer. The fridge broke within two years (compressor went out) and now the washer is broken and needs to be replaced (just two years old). They won't warranty their washers for over 1-year which should tell you all you need to know. I would not recommend this brand to anyone, worse than Samsung (who is bad) and LG who is also bad.

Don't waste your money. :(

This is the 2nd time I've had an issue w/ therealreal.com and knock off handbags. I've only shopped here twice.

The second incident involves a Tod's Handbag. I'm not extremely familiar w/ Tod's but I expected the leather to be buttery soft and indicative of high-quality (similar to the Alexander Wang bag I own). The moment I opened the box and pulled the bag off I knew it was a bad knock-off. Thin, fake OR really poor quality leather, a chemical scent, cheap knock off canvas interior AND a card board bottom placed between the canvas and bottom of leather. I just don't think this was inspected at all, how could this have passed inspection by an expert when I (not an expert) was able to tell right off the bat that this was a fake (and not even a good one).

It's disheartening to think you're getting a quality item and then not receive what you're expecting. I think that Realreal needs to update their inspection process w/ consignments because this is a disservice to their customers.

I want to add an update to this review.

I was able to return the Tod's bag to the Realreal, which is great. The bag had a no return policy but it was inspected and determined to be fake, so they issued a full refund. Here's the clincher, though. The BAG KNOWN TO BE A FAKE is listed again on their site and stated to be authentic. See link below.

https://www.therealreal.com/products/women/handbags/shoulder-bags/tods-leather-shoulder-bag-WwFvUVOvke8-nBbQ3qSO61M