jenn j.

You can't work with them without submitting to biometric scanning of your face and other invasive information. Never dealt with a professional company that requires this. I suspect their a processor for shady businesses, this would account for their crude and unprofessional manner. It seems there should be laws against their behavior. If a company wants me to pay with Stripe, that's my clue to stay away. At this point, I have declined to make purchases or work with several online sellers who use Stripe. Not worth the hassle. It's a shame, as I really wanted the products/services, but I don't trust Stripe at all.

Spoke to one of their live reps to try and find a doctor. The customer service rep sounded not very bright and they weren't. They couldn't even look up my member number. Then they left the line and when they got back on told me my insurance account had been deleted and they would forward me to sales! I knew the account was active as I've been using my insurance in the last week and was logged into my account online! Just hung up on the fool before they did manage to find my account and delete it. An utter waste of time! The person was the dumbest customer service I've ever spoken to in my life and I've been alive decades!