Jenni J.

Placed an order with worldstores for a duvet set on the 9/9/17. Emailed after a few weeks as nothing came, and the delivery couriers said they had never received the parcel. Tried to contact their customer services numerous times but could never get an aswer. Finally got through on the 28/9 and got the item re ordered because apparently it had been lost in transit. The lady said it would be 3-5 days. Then on the 6th day I received a text, saying not to wait in as my order would not be coming and they would call me tomorrow. Had no explanation why and contact from them since. It is now the 4/10 and been nearly 4 weeks since I placed the first order. Now trying to get hold of them for a refund and cannot get through again. Been on hold for hour! NEVER PLACE AN ORDER THROUGH THIS COMPANY!