After ~6 emails, and a measurement of the shirt dimensions, they did finally issue a refund on the "tiny shirts" - I have to give them credit for eventually making it right.
Hi Jennifer! We are happy to hear our team was able to help. We take issues like this seriously and need to make sure they are addressed properly. With the information provided, we can address the issue with our manufacturer to try and make sure this does not happen in the future. Thank you!
“Sizing is way off - do not order here.”
12/28/19
• Previous review
Ordered a Medium women's, received a medium girl t-shirt - I contacted them and they said that girls tees were large enough to be women's tees? I wear a size small, ordered a medium to make sure it was large enough and receive child size shirts? They have refused to issue a refund. Stay away.
SixDollar S. – 6DollarShirts Rep
Sorry for any confusion! Looking at the email you were sent, our representative stated that all of our shirts should match the size charts displayed online and that if they did not, to please send us measurements so we could get it addressed and either send a refund or replacements. If the shirts matched our size chart our representative stated you could still return the items to start the process of getting new sizes.
Unfortunately we do not sew the shirts in-house and rely on a supplier. Because of this, we must get exact measurements so if the items are defective, we can send them to our manufacturer and compare the measurements to the shirts we are currently sending out to ensure you don't receive another defective batch. We are always happy to help!
jennifer Has Earned 1 Vote
Jennifer H.'s review of 6DollarShirts earned a Very Helpful vote
Hi Jennifer! We are happy to hear our team was able to help. We take issues like this seriously and need to make sure they are addressed properly. With the information provided, we can address the issue with our manufacturer to try and make sure this does not happen in the future. Thank you!