jenniferc93

Jennifer C.

Contributor Level

Total Points
160

2 Reviews by Jennifer

53.0K Views
9/24/19
Verified site experience

Easy website to use - although I've used it a lot by now. Thrilled that they're still carrying my preferred bra and always seem to have it in my weird size in both colors.

4/18/15

Ordered boots on this website - replacements for extremely difficult-to-find-in-my-size women's boots that I already own. It is obviously a scam. I ordered something in GBP with reasonable shipping, was told I was receive a charge for one name, and actually received it for another that appears to be a jewelry company. It was for a discounted, but not ridiculously discounted, price of ~$95. For a week, I received no order feedback, and the website still shows my order as pending. I requested and received two tracking #s (which didn't make sense) and was then asked to confirm shipment to Germany - wrong. I was given another tracking number that was wrong. I was later given a tracking number that made sense, but, an entire month after my order, I received the wrong boots. Return shipments to China (why are my GBP boots coming from China?) cost $60, which was obviously unreasonable - especially with a 15% restocking fee. I was eventually offered $20 + keeping the useless boots, which was laughable. 2.5 months later, I'm disputing the charge and doing everything I can to publicly humiliate the companies involved.

Tip for consumers:
I wound up disputing the charge, discussing it with the credit card company, and was then told by the credit card company that they would remove the charge - at least until the company had a chance to respond to the refute in 2 months. I didn't expect the scam company to refute anything, and they didn't. I've had the charge permanently removed, and I gave away the boots.

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