I did not receive my reminder e-mail for the past 2 months, so I was charged accordingly since I did not skip. Both times I tried to reach out to Fab Kids concerning this via their on-line chat. I was able to talk to a "customer service" rep who would then forward my issue and I Would immediately be disconnected. This happened several times. I would like to cancel my membership, but it's definitely not convenient to do so. I work during the day and have poor cell service so I'm not able to call.
Hello Jenna,
Thank you for your feedback. Our Member Services Team will contact you right away to address your concern about the skipping reminder.
Best,
Renz