So long story short, I own a home that my husband and I have spent a chunk of our lives fixing, remodeling and shifting from shack to chic. We rented it out and made a terrible mistake visavi renting to a deadbeat who posted our home on airbnb. Obviously that is our problem; however, when we contacted airbnb to remove the listing, they refused. We are evicting the tenant and will have him forcibly removed in three days time. Unfortunately, for those unsuspecting airbnb and renters, our home will once again be ours and they will not have a place to reside over the holidays. Bummer! Terrible service. Their modo should be "Screwing landlords and customers alike."