Jenai H.

Every month I have to fight with sprint to understand why I am being charged between 230 and 265 a month for one phone promoted at 35 a month but I get charged 56 a month PLUS TAX again monthly after I paid 190 in taxes up front for my devices a FREE tablet that is costing me 50 a month and a sprint drive 5 a month plus 15 extra I wasn't told about for 2 gb data at time of purchase That is seen as a LEASE in my bill. Then They add 7.99 participation fee almost 50 in more taxes and billing charges surcharges and taxes and I literally pay more for these devices than for my car payment and full comprehensive insurance each month and its not what I was told up front and 3 x what I paid for similar service and devices thru tmobile when I switched and now t mobile IS SPRINT but I dont see anything resembling a change that indicates any benefits if the merger I still regret going to sprint and cant wait to end the contract I was told I didn't sign up for for service and am trying to find an alternative carrier who isn't going to keep billing me 10 full pages of fees serves discounts taxes participation fees flex spending limits confusing promotional discounts lease options and on and on and on with no clear ability to see how they can justify 240 a month and more for 1 device 1 FREE tablet and unlimited data on one device. I am 65 and paid 35 for 2 lines of unlimited data before sprint. Someone needs to investigate these corrupt greedy ceos and their abusive deceptive billing practices