Jeff W.

Was at a trade show where UPS had a booth to ship what you bought there. I shipped 17 boxes US post office - they ALL arrived safe, I shipped ONE package UPS because it was easier. BAD CHOICE. EVERY item in box broken and they won; t pay insurance claim. They keep shuffling me from department to department for 30 plus days - after several irate and frustrating phone calls they inform me this is a franchise store I shipped through so they waive their liability! The franchise store said it would come out of her pocket, so she's not interested in paying and claiming not her fault. They were the last people to touch/ship so not sure how they can claim this,
It would be like someone bringing in a watch for a battery replacement and the guy breaking your crystal and hands you back the watch and says "here ya go". I'm out $86 for shipping broken pieces to me, they claim the $200 is not insurance it's for lost packages (sounds like fraud to me), and denied all claims. Last time I ship UPS!