Jeff G.

I purchase a generator it came in a beat-up box. I opened it up a couple weeks later and notice the pool cord cage was completely caved in. I emailed them and they said oh it's just a pull cord assembly can you fix it yourself. We will send you a new one. Little did I know it took a couple weeks to get here which voided the warranty because I put the part on myself. Had to argue and hassle to get it fixed through eBay and it turned into a complete nightmare. Had to ship it back waited a month they shipped it back and it was the same unit replace with a cheap pull cord assembly. One person acted like they cared everyone else thought it was just a hassle. I went online and they refused to even offer me parks or deal with me because I guess the broken machine they sent me was my fault somehow. Never do business with this company unless you buy them in their showroom and then look at it while you're there. I would give them zero stars but you have to give them one. It also said good for camping in the description but it is so loud you couldn't run it in a campground. I guess they're talking about camping in the middle of nowhere with no one around for miles. Finally got the generator running let's just hope it lasts for a while