JD s.

Seems like they don't have someone with an actual background in escrow running the show. Problems included:
Bad wording on website led to multiple days of delay around shipping vehicle. When they said "do you need shipping" what they mean is "is this item being shipped?"
They do not automatically release funds at end of transaction. You have to call. No explanation why.
They failed to release the funds after the first call.
They take 3 business days to execute an ach. 1-2 days is typical.
They will close out the transaction BEFORE the funds are sent. This creates the very unnerving status of the funds having apparently disappeared

In the end they covered a wire transfer for my funds. Instill can't help but wonder about their claim that they hold the funds non interest bearing. I bet not.

Sadly, few alternatives.