Jessica K.

HSN returns are awful. I sent two items back on Jan 2nd. One of the items was sent to NJ and made it. I had to contact them and ask where my return money was. It has been 2 weeks!. They said it should be in my account 3-4 days days. I am still waiting! The other item had to be sent an hour away on the other side of Johnson city TN,and for 3 weeks it's been sitting in Knoxville. It's just been ridiculous. The item is suppose to be on the way now. Guess I won't see my return money for another month on that item. How is it 2024!? And it takes a company this long to refund your money? Every other company I ever had to deal with was a 3 day wait. I will be paying off what I owe to HSN and deleting my account. It is just not worth the headache. I feel like I have to do everyone's jobs for them. HSN use to be a good company, but has gone done hill ever since Covid. I will not be using them anymore. It has become that bad.