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JC C.

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1 Review by JC

Pottery Barn

  • Pottery Barn

“Chatham Collection Don't waste your money”
6/4/19

We purchased the Chatham patio collection, We spent over $5,000. We recently had to call them in order to purchase replacement wheels for the chaise lounge. They do not offer replacement parts, I found that ridiculous and alarming. After about a year the wheels broke. This was PB's response. SO please do NOT waste your money;
" I am so sorry to learn that you never received the new wheels and that an update was not provided. Upon review of the issue, I found that a new shipment of wheels never arrived from the manufacturer, and they are no longer available. I sincerely apologize for the disappointment this has caused.

May I suggest that you check with your local hardware store? They may be able to provide a replacement part that will stabilize the chaise"

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