Jayme H.

The clothes are great and the concept is neat. The return policy is brutal - 30 days from the day they ship it to you, but it takes 7 days for it to get to you by snail mail so you have a very short time to return it.

I have ordered a lot from myshape because of the selection but sometimes I order something and find out three or four days later that it is sold out

When you order something from myshape it usually takes them about 5 days to put it into the mail.

Last Christmas they missed one of my orders altogether. I knew how they took forever so I didn't worry about it until three weeks had gone by. I called and they had just missed it. And then two of the items I had ordered were sold out.

The customer service sucks, their organization sucks. It looks like they put all their smarts into the idea of the perfect fit, but I have had to return at least four dresses because they didn't fit.