From the reviews below it's obvious Shari's Berries has problems. I placed my order for Mother's day on April 28th for delivery for May 11th. It's now May 19th and the order still hasn't been received. I called their 800 number 3 times and emailed them twice. I never got a response from my email which is ironic since their email address is *******@customercare. This company doesn't have a clue or could care less about their customer service. If there is a problem meeting their deliver why don't they communicate with their clients through email. Amazon keeps you notified exactly where your order is and exactly when it will be delivered. I'm done with this company and will spread the word on social media and anyone who will listen about the terrible service I received. Save your $$ and shop else where for your next gift. Don't do business with Shari's Berries and suffer like I did and everyone else.