I started mowing for this company a few weeks ago and I'm very happy. You accept the jobs you want to do and you get paid within a couple of days after you complete the job. You get paid the actual amount they said you would. PayPal doesn't take any of your money and with a PayPal debit card you can get your money immediately. Some of the yards seem kinda big for the pay but other are easy money.
I think that as far as the customers that are complaining about receiving bad service, I think every company, no matter how large, employee or contractor, will have half-$#*! workers. Most of the mowers probably do a great job but there is always someone who is going to do the minimum.