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I ordered tickets from them and I heard nothing within 48 hours of the event. I repeatedly contacted customer service and they kept telling me the tickets were on the way. Finally, less than 24 ours prior to the event, I called again and they told me the tickets I had purchased were no longer available. They offered me different tickets of lesser value but wouldn't refund me the difference or provide any explanation. If I hadn't contacted them several times over two days I would have just never been given my tickets despite paying for them. Awful and dishonest business practices.
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