I purchased some tickets to a local concert through FanXChange on Home Depot's Perks at Work website. I paid a total of $87.21 for the tickets. I realized right after I purchased them that I had the date wrong and would not be able to attend. I called FanXChange literally two minutes after the purchase, and they refused to cancel the charges. I asked to speak to a supervisor and have yet to hear back.
I went to the venue's website shortly after - only to find I could have purchased the SAME tickets there for $28!!! This is a completely unethical business, and The Home Depot should drop them like a hot coal.