1) items left outside my house at least 45mins before scheduled delivery time. 15mins before scheduled delivery time, still received messages that delivery be made within 15mins
2) an item wasn't delivered and 3 weeks after the scheduled delivery date, no email received from redmart or Lazada n $ not refunded yet. Had similar case when redmart was operating alone n within same day, an email was sent by redmart that item want delivered and $ be refunded