janis p.

I tried to contact a senior living facility online, but ended up getting a call back from caring.com. I did not want to work with them from the beginning, but they were very pushy. I was already working with a similar service to find a senior living facility. None of these services do anything more than what you can do yourself. It's pretty easy to just search the internet and find the same places they will tell you about. But be careful, sometimes you think you are contacting a facility directly, but you end up with caring.com or another service.

I started getting emails and phone calls from someone from caring.com to find out if I had found my mom a place and I kept reminding them I really didn't need their service since they weren't giving me any information I didn't already have.

My mom's situation changed and she ended up living with me. When caring.com called again for an update of my mom's living situation, I told them she was living with me. They called 2 more times and sent 2 emails, I gave them the same information again. Then about a month later, they texted me (really?) for an update.

Getting a text message was very annoying, especially when I have given them a status several other times. Don't bother with this service when they don't provide any useful information anyway.