Thumbnail of user janicep29

Janice P.

Contributor Level

Total Points
93

1 Review by Janice

  • The Animal Rescue Site

2/15/17

I placed an order on February 14. Shortly after placing this order, I realized I ordered the wrong colors for 3 of the items. I tried to change it online, NO way to change. I called customer service, around 3pm approximately 2 hours after placing order. They were CLOSED. I called the next morning & was told it was too LATE to change the order. I tried sending an e-mail requesting that the order be canceled. And if it was shipped I would write return to sender on it. I got an e-mail back, threatening to FINE me if I did not accept the order. WORST customer service I have EVER had to deal with. I will never buy from this company again.

Janice Has Earned 13 Votes

Janice P.'s review of The Animal Rescue Site earned 13 Very Helpful votes

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