I have had a lot of contact with the eClinicalWorks staff. I have never had a negative interaction. I'm not sure any of these negative posts are real. Some of the staff is not computer savvy and they have not had any major issues with the system. I'd like to talk to some of these people with the negative comments. They don't seem real.
We invested in a system knowing there would need to be major learning curve. Everyone was on board and the prep before the system was picked was intense. Every staff member was given time to make a list of how they do their job and the trainers were provided with the information for the onsite training. Every question was answered.