Janet H.

No phone number for customer service. They don't respond to emails. The chat sends bogus links that don't get you to customer service. RIP OFF

They play a lot of games when you are just trying to get a return shipping label, ie. Emails without the label you requested attached. Your account will say problem resolved. Live chat with someone who has posted a picture that looks like a selfie taken in her bedroom and you get garbage like: "I have to get approval from my manager. I'll send it manually" You can't generate a returning shipping label without manager approval for an item I received less than a week ago? We can chat online but you have to send a shipping label manually? What does that even mean?
And yes believe the other negative reviews. The sizing is off and the stuff is incredibly, offensively cheap!