I ordered about $2,000.00 worth of items to decorate a guest bath of our new home. I need ALL the items, after two months and MANY, MANY EMAILS to thier customer service department, on the rare occasion they bother to reply-THEY IN NO WAY ANSWER MY VERY BASIC QUESTIONS! It is infuriating! Thank GOD I put it on a card, I WANT WHAT I ORDERED, but I can always reverse the charges and they can CONTACT ME about getting the dismal amount of items I did receive (they are still in the box and would look laughable using them without the remainder of my order)