Thank you so much for you honest feedback. We apologize for any confusion with finding the status of your order. Your order placed on 02/12/16 has an estimated arrival of March 08-15. This information is available on every product page, your cart, and confirmation email for your reference. Orders can be tracked at anytime by visiting your My Orders page at: https://www.dotandbo.com/account#orders
We appreciate your inquiries and see reps followed up four times on 02/19. Perhaps these notes went to spam?
Our records show that your order is still on track for delivery within that time frame. When the item does ship, you will receive a shipping confirmation to fortemjp@yahoo.com with the tracking number included for your convenience. We hope you love this piece as much as we do!
As always, we here to help. Please let us know if you have any other questions or concerns at all.
All the best,
Dot & Bo Community Management
Jane Has Earned 7 Votes
Jane F.'s review of Dot & Bo earned a Well Said vote
Jane F.'s review of Dot & Bo earned 6 Very Helpful votes
Hi Jane,
Thank you so much for you honest feedback. We apologize for any confusion with finding the status of your order. Your order placed on 02/12/16 has an estimated arrival of March 08-15. This information is available on every product page, your cart, and confirmation email for your reference. Orders can be tracked at anytime by visiting your My Orders page at: https://www.dotandbo.com/account#orders
We appreciate your inquiries and see reps followed up four times on 02/19. Perhaps these notes went to spam?
Our records show that your order is still on track for delivery within that time frame. When the item does ship, you will receive a shipping confirmation to fortemjp@yahoo.com with the tracking number included for your convenience. We hope you love this piece as much as we do!
As always, we here to help. Please let us know if you have any other questions or concerns at all.
All the best,
Dot & Bo Community Management