Should have realized after my first contact with one of their reps this would be a nightmare. Order a daubed with trundle, opted for my second choice as they would not honor low price guarantee on my first option as they stated theirs included a mattress, which I refused, as wanted particular mattresses for this daybed. Then they guaranteed delivery by 12/15, today is the 19th, have contacted the shipper and daybeddeals. Evidently shipper has been holding shipment since the 13th as they are missing one box. Spent an hour trying to get the info from daybeddeals. Stated they are looking into it, and will call me back. So far no return call, just like waiting for the rep to call me back regarding low price match. Order from someone else! Needed this daybed for the holidays, now looks like my guests will be sleeping in the floor