Jamie-lee S.

I cant even deal with Vodafone. I honestly have not dealt with a more useless company before... they know how to send me bills and accept my payments but they have no record of my (their) mobile number, they do not have my account on their "new system". They sent my "account" to debt collectors because they cant match my payments to my non-existent account and claim my outstanding balance jumped from £80 to £250 in 1 month but of-cause none of the idiots on the online help service can explain why, the call center cant explain why and the so called debt collection agency cant explain why either. Does it get any worse than that? I am dumbstruck honestly.

I ordered a parcel on the 4th September 2015, 10 minutes after I placed my order I recommended all my colleagues place the order as it was for a mystery gift. 1 week later my colleagues received their orders. Bearing in mind we all put the same address, it is not the 07/10/2015 and i still have not received my parcel... I tried complaining but all they say is that they cant do anything about it and they cant refund me until i send the parcel back. LOL what f****** parcel? This is why I don't trust cheap sh*t!