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I had a ring doorbell that quit working so replaced. I recently got an message telling that my account would renew and I would be charged for the new subscription. I tried to log into the app on my phone. Because it is a new phone it wants to send a code to my old phone, which I don't have, to let me log in. I called customer service and they told me I needed to be home and press my ring doorbell, which as I mentioned quit working and I don't even have. They refuse to allow me to cancel my subscription without the doorbell. Avoid this hack company!
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Excellent service and worked quickly I will use this service as it is needed
Hello James! Thank you for your 5-star review of ID.me. We sincerely appreciate your feedback. If you require any assistance, please send our team a message at sj.support@id.me for help. We look forward to hearing from you. -ID.me Social Response Team